Sure, NSA probably does, but they’re not going to contact the local authorities over something like package theft. You wait 2 hours to reach a rep that just enters the number in tracking and tells you what you already know. While its protocol for refunding damaged packages is clear, its process for stolen mail is not. Anyone filing a false police report may be prosecuted under California Penal Code section 148.5 PC. One way we deal with that feeling is to share it. Happened to us too. And it would say “notice left” but of course, there is no notice. If I order something online, but it gets stolen from my porch, I would assume that I am liable since it was delivered, yet stolen from my porch. And who do I contact to file a claim? You can shop for a number of smart doorbells and home security cameras these days. UPS claims they delivered a package that I never received.The UPS website indicates that the package was left at my front porch. If your package was stolen and there’s evidence, take photos and submit those too. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product. Mark as New; Subscribe to RSS Feed; Permalink ; Print; Report Inappropriate Content ‎05-15-2016 11:12 AM. Police with their tight budgets don’t have time to monitor all of our social media streams. That way you have a blinding deterrent, While it does happen, we hope this guide will help you. However, my building owner refuses to look through the video footage past 18 hrs because it is too expensive. Point being, posting security footage to social media at very least doesn’t help the police very much at all. Again they will send an email every other month until 6 months is up. Learn more. However I had no problem signing up when I lived at my old address and I also don’t live in a rural area, I live in the chicago suburbs. It said it was delivered and a picture of it against the door was supplied. Unfortunately, that’s not happening. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund. If your package was stolen and there’s evidence, If your USPS lost package was insured, you should be able to get a refund directly from USPS. AFTER SUBMITTING THE REPORT For Crimes: “Your package will take longer than expected but it is still on it’s way.” Yeah. Plus, if they are not friendly people and I call authorities, they know where I live, if they paid attention to label. User Manual Yes, I get a lot of mail/packages, everything is online order only in my neighborhood, and both usps and ups are failing badly. It’s very uncommon that someone invents a new action. Not everyone has that capability. It war a phone charger, and we’ve searched everywhere, I don’t know who to turn to. In other words, when potential criminals see videos online of porch pirates, package theft becomes a viable action and probably one they’d never thought of. It would be a good idea for you to contact the shipper to report that the package was stolen. I made a new friend, but the boxes weren’t getting be anywhere. Tracking doesn’t prove anything. Recently a customer contacted us to let us know their package was stolen and that they found the shipping box in their trash can. hello Call the Postal Inspectors at (877) 876-2455 (press 3). Did he delivery the package? A stolen package. It normally takes just five to seven business days to resolve a claim. Online shoppers are urged to contact the police once a package has been stolen. 1. The real kicker of all that , is that I live right behind the post office and can see it from my balcony ! For the following week I would check my PO BOX every evening to see if they placed my package in there. Make sure to have your ID and any important information relating to your report, like photos or paperwork. We may earn money when you click on links on our site. Ever try calling UPS? According to this report from the Tulsa World, people have been taking to posting evidence of package theft to social media, but not reporting it to the police. Re: USPS delivery supervisor says my package "probably stolen" Options. I called the seller and explained the situation and they reshipped the item to me. To help this process along, file a police report of your missing items and email a copy of the complaint to, including your order number and contact information. As a thing, it becomes something that people can do. Otherwise, they think of it as something “free” and they keep it and you’re SOL. Not our door. If you ordered the product, you should get in contact with the seller, since UPS will issue the refund to them. It can’t hurt and could even help the situation. © 2020 Package Guard, LLC | All rights reserved. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund. the cops can’t do shit without evidence. USPS has the worst record and warrants an IMMEDIATE INVESTIGATION as to what is really going on with our mail locally. Find proof of the value of the item, if possible. Should I be filing a police report for the "stolen" package? UPS was supposed to pick up returns and bring labels, 2 of the 3 labels were left on the porch of a neighbor around the corner, she was kind enough to call me, my name and address were closely on the labels, I asked UPS if the driver had graduated kindergarten? Generally, you can file a police report by visiting the nearest police precinct or calling the non-emergency number for the dispatch office. It’s worth over $100 and was not signed for. If you ordered or shipped something from the US through FedEx, you can, As the sender, recipient, or third-party, you’ll have 60 calendar days to file a claim for damaged or missing contents and up to nine months to file lost item reports. Filing a police report can also be useful if you try to make an insurance claim on the missing delivery. Keep in mind that it isn’t an urgent matter and the report should be done online or through the non-emergency phone line. Without witnesses, they won’t be able to do much, but they will take note of the incident. All it proves is that it was there at some point. Police with … Or, if you can prove no one ever showed up at your door, the carrier (if you’re the shipper) or shipper (if you’re the recipient) will be forced to refund you. In other words, when potential criminals see videos online of porch pirates, package theft becomes a viable action and probably one they’d never thought of. I think they should at least refund the shipping and tracking cost. Why would I hold a company liable for not delivering a product, when it was my low security porch that is responsible for the theft? When I returned I discovered that my package, and two other apartments’ that came with UPS that day was missing. They opened an A to Z claim against us with the information. Never a problem. Registered: ‎01-20-2013. To file a police report online, visit your local police department’s website and follow the prompts to fill in the report with specific information, like names and dates. Keep up on coronavirus crime trends in our weekly roundup. You may be able to file an incident report online, and once it has been processed, receive a Police Report that can be used for insurance purposes. Personal Safety Devices for Every Situation, Best Medical Alert Systems for Fall Detection, Top 10 Cities Where Porch Pirates Strike Most, How to Keep Porch Pirates and House Fires From Making Your Holidays Hazardous. We called, A. was able track driver stopped at 4th house, we are 5th. | How We Rank and Review. The package mysteriously disappears from the USPS Currier but yet he claims it was delivered to my address. Registered: ‎01-20-2013. On the flip side, posting to social media might give us the feeling of relief that comes with sharing, but it at best does nothing and at worst actually contributes to the package theft epidemic. These are secure kiosks where you can send your Amazon packages and pick them up at your convenience. I returned a FedEx Package through USPS dropbox and now its missing. Few feelings are worse than the shock of discovering that something of yours has been stolen. You can also file a report in person by going to your local police department during business hours. The problem is, the picture was not of my door. Upon chatting with their online assistant, we found that they need to run an investigation into any stolen package report. If you seriously suspect something has been stolen from your stoop, call the police. If others in your neighborhood report the same problems, then they’ll be more likely to investigate and find the crooks who did it. They said that as far as they can tell that the package is still at USPS. 1. To file a supplemental police report, click on the "File a Police Report" link above, select the appropriate incident type, follow the prompted questions, and select 'supplemental report' when prompted. I contacted them again via phone this past Friday 2/15/19 and at first I was speaking to the supervisor and we were disconnected, however she knew what I was talking about. Your report to them is: The package was marked as delivered, but I never received it. It’s really difficult to find out if a package was lost or stolen. In the end, while there may be limits to what the police can do when a package theft is reported, they can do absolutely nothing if they don’t get that report. Report it to your courier company So, if deterrence didn’t work, and you’ve found yourself missing a package, do take the time to file a report. Report a Crime Mail & Package Theft. Add a motion-activated light to your porch to send thieves scurrying away. Valued Contributor. i’ve had a package stolen from a amazon delivery driver,and the fuckers told me to file a police report. When you post your security footage it might hinder a potential future investigation, and posting footage of people without their permission, while not illegal, does raise some privacy issues (even if they’ve committed a crime). 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