You might not expect it, but many hotels are already using robots. Mobile. For those who think such benefits are too exaggerated, all they need to do is try and check in or check out of a Las Vegas hotel on Sunday noon. Do you use or plan to implement any innovative technologies? Melbourne Ever wished you could use your smartphone as a room key? It imposes 3-D illusions onto environment enabling the projection of free-floating videos in 360-degrees. That`s what we at Roombre are all about – fair and easy direct booking that saves you time and money. For instance, if the guest is coming for a vacation, the package may include a sightseeing trip, and business visitors may be given access to meeting rooms. Robots are taking over the hospitality sector. 6 Ways Hotels Can Use Technology to Improve Guest Experience 1. Hotels would rather do well to partner with our experienced and talented team to develop technology related solutions. Guests can use this technology to turn on lights, control the TV, adjust the thermostat, and more. A guest persona – or 3 – is a powerful tool in your hotel’s marketing arsenal. Another hot technology trend that has its place in the travel sector. The reputation of a hotel can get improved or spoiled with the help of these media. IoT technology is being used to control the shades or the drapes of the lights, turn on the T.V or alert housekeepers that the room needs cleaning. See some possible use cases in the hospitality sector: You might be wondering: what`s PMS technology? Instead of having physical documents or hard drives and servers on-site, hotels can use various cloud services to house all their data. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.”, New York But if done correctly so as not to spam recipients, it is known to be one of the most powerful tools in hotel marketing. The hotels also make use of these websites to promote their business. And you`ll be right, but it`s a trend. Use video in your marketing strategy. S ome hotels manage to get a step ahead, delivering guests superior luxury or innovation – and sometimes both!. In addition, the hotel also offers in-person concierge service to provide guests with in-depth information on what they have found in The Discovery Portal. Smart Energy Management. Hotels that do not embrace technology and facilitate such options for their guests stand to miss out big time. A marketing automation suite makes it possible to customize interactions with guests, send automated emails to guests as required, and do more with less effort. Yield management can be a great revenue-maximizing machine, if only you learn to do implement it correctly! For example? This is just the tip of the iceberg. Remote training, support center access and documentation programs are few of the multiple computerized programs that are being used by hotels nowadays. One of the major innovations in technology is the social media like Facebook, Twitter, etc. to know how our extensive experience in developing highly customized solutions for hotel and related industries can benefit your business. Direct booking engines are coming handy for hoteliers and small property owners with its zero-commission fees. AR is a bit different than VR. Here`re some of the smartest door locks on the market: VR is gaining traction across various sectors in recent years. And it`s possible – thanks to smart lock apps that allow your guests to unlock rooms, right from their mobile phones. At 49%, it far outweighs any of the other factors, with free breakfast coming in at a distant second with 14%. Following this approach, you can drive more revenue by focusing on profitable bookings, unlike those hotels who may make the mistake of emphasizing booking volume and lose potential revenue. Simply put, it`s biometric technology that can be deployed to identify people by analyzing their faces. Hotels can also use big data to find out what the trends are for their specific property or city. Planning and conducting a webinar can be a very effective way to answer frequently asked questions about your hotel, amenities, destination, advantages, new products and/or services. Improved analytics may also allow guests to select hotels with facilities that best match their tastes, interest, and convenience. Guests may, for instance, turn the air conditioner on through an app installed on their smartphone, to ensure optimal temperature when they enter the room. Here`s how it can be implemented in the hospitality sector: Security access – the tech can be used by guests to access their rooms. A positive social media reputation works wonders in terms of hotel occupancy. Sounds cool and even a bit creepy? Many hotel websites employ 360-degree imaging technology to enable users to make a virtual hotel tour before booking. This technology alters or enhances the way a guest perceives the physical surroundings. They expect from accommodation properties the same innovation delivered by brands they use in their daily lives, as we wrote previously. Hotels leave no stone unturned in today’s extremely competitive business environment, and a key weapon in their arsenal is technology. Sure, PMS systems are not something new. Simply put, it`s biometric technology that can be deployed to identify people by analyzing their faces. Such software systems often provide a set of user-defined controls that help IT managers to filter and report on vulnerabilities of their infrastructure. Hilton Worldwide already offers guests the ability to check in and out, select their room, check maps and make extra requests or purchases, from their smartphones. Digital check-ins and check outs along with initiating special requests in your hotel are now possible for guests on their mobile, tablets or computers. Check this video to learn how guests at Yotel uses Robotic Luggage Storage. Robots are no sci-fi movie scenario. But in these times, this system can bring even greater benefit… Find out how Fingent can provide customized solutions to comprehend and analyze large data and automate data input procedures. From secure payments to baggage tracking and identity management, the tech has its potential. Hotel technology trend 5: Robots. Hotels have brought about a different outlook to check-ins and check-outs. The internet also obviously makes accessing information easy, and transparent. Hackers easily gain access to valuable systems and data. And neither you nor your guests want to lose any of it. Hotels would rather do well to partner with our experienced and talented team to develop technology related solutions. Dave Berkus, investor and inventor of FOSSE PMS, sees cloud as central to the future of hospitality technology: “If we look ahead ten years, and certainly beyond 10 years, it would be easy to see a single cloud based system integrating everything from CRM to reservations to the accounting functions at the properties, all the way through all forms of marketing and follow-through.” Transparent, safe, payments can be streamlined to accommodation properties at reduced costs. Think Apple`s Siri or Amazon`s Alexa. Sounds fair and easy? Cloud-based computing used as a service is another popular hotel technology that’s changing the business. Hilton Hotels uses Connie – an AI-powered robot that can answer questions like: It`s a type of recognition technology that allows devices like smartphones to understand simple voice commands. Advertising your product, building your brand, and showcasing how your solutions help customers is how revenue and companies grow. Online Bookings. In the hospitality industry, voice control has the potential to improve customer experience and streamline booking processes. Check it out: Want to learn more about IoT`s applications in hospitality? But there`s more: tourist properties can entertain their potential and current guests with various immersive experience. Boston Get in touch with us today to know how our extensive experience in developing highly customized solutions for hotel and related industries can benefit your business. It is not just computer software but also other technologies being used by hotels to simplify operations. 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