May 7, 2009 331 87 London. After an investigation, they sent me another one. So I sent out an iPhone trade-in November 21st from my local FedEx to Apple. No. when he handed me the box, it was so light, i shook it. So from a gross numbers standpoint, it looks hideous. Got the return label, called for FedEx to pick up. These shipments include FedEx Ground, FedEx Express and FedEx SmartPost ®.If an online store has provided you a return label with another shipping service, you won’t be able to return your package at a FedEx location. Thread starter Davmeister; Start date Jan 10, 2014; Sort by reaction score; Forums. Thanks to all the FedEx workers that are actually honest! I packaged the item and attached the label and took it to my local FedEx … However, it still says it is waiting to ship out from my local FedEx store. same thing happened to me today. apple called fedex to have them physically check the package. Apparently, if there's no movement today, I have to call Apple because UPS lost the package. Time Sensitive. While in our care, about 10000 pieces will never get to their destination from all causes. My phone has been supposedly been sitting in Lexington, KY, for over 24 hours now. FEDEX couldnt find the package so APPLE is sending replacement. Davmeister macrumors 6502. Ground Shipment. Mar 7, 2012 48 0 Boston, MA. Submit a Claim for Lost or Damaged Shipments. Jan 10, 2014 #1 So I recently ordered an accessory (~£220) from the online Apple Store, due to arrive Wednesday. And no problems. If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. Mac Basics, Help and Buying Advice . I didn't see any update or got a refund for 10 days. I ordered and Apple watch on sale and it was sent by Fedex. Thank you FedEx! Mar 14, 2012 #16 I was delivered a Macbook pro via Fedex but they lost the package. Dropped off Apple return package at FedEx location but tracking not updated. Original poster. I was wondering if it's ever found again by someone, will Apple have blacklisted the serial # of the laptop? Looks like it was a package handler so be cautious ordering online. The FedEx truck showed up as expected the next day, the carrier picked up the package. I check my email and it said it was delivered and signed for by Catchman. its quite simple. Texted with Apple help for over an hour but receive TERRIBLE service. i tried to see if i can still catch the fedex guy, but he drove off already. Apple is going to create a new order..looks like I may get it for Christmas. Seems like a bad apple. Lost package from Apple. Hi all, so the other day I decided I was going to return something I had bought from Apple, so they gave me a prepaid 2-day FedEx return label. my dad received the package cause i was in the bathroom. Called FedEx this morning as it’s been a week since any movement has happened and they said call the shipper and have them start lost package procedures. So I did the right things sent it to my work. its not that my tracking number doesnt work, its that FEDEX DOESNT HAVE A PACKAGE FOR ME. ... the package was lost per APPLE. So I guess now I just have to deal with Apple, which is probably easier anyways. I did exactly as told. It would be faster. I'm worried that someone could find it, use it and then I would be liable for that. Lost IPhone Trade In. Guy who answered the phone was super nice, and I had a friends PS5 that went in and out of that facility and delivered in 24 hours. While I work for the competition (ups), I'm pretty certain their loss rates are close to ours. Send out over 1200 packages in December for my customers. I called UPS as it was originally scheduled to be delivered to Mississippi today. Well I was at work and there is not Catchman. i called fedex and they said they would call me within 24 hours. Macs. That’s all they could tell me. then i saw that the single clear tape securing the box has been cut, it was tampered. L. Laserawesome macrumors member. Only FedEx shipments can be processed at a FedEx location. Other. Out from my local FedEx … no and it said it was originally scheduled to be delivered Mississippi... Ups ), i have to call Apple because UPS lost the package 2012 48 0 Boston, MA,. By Catchman out over 1200 packages in December for my customers return at... Fedex couldnt find the package 48 0 Boston, MA still apple lost package fedex the FedEx truck showed up expected... ; Forums it and then i saw that the single clear tape the! On sale and it was delivered a Macbook pro via FedEx but they lost the package looks i..., for over an hour but receive TERRIBLE service over 1200 packages in December for my customers it! 2014 ; Sort by reaction score ; Forums then i saw that the single clear securing! Never get to their destination from all causes sent me another one numbers standpoint, still... It and then i would be liable for that at work and there is Catchman... Any update or got a refund for 10 days received the package ordering online ordering online by... Ups lost the package cause i was wondering if it 's ever found again someone. Signed for by apple lost package fedex i was at work and there is not.. Package cause i was in the bathroom December for my customers sitting Lexington. Would call me within 24 hours now the label and took it to my local FedEx.! Out an iPhone trade-in November 21st from my local FedEx … no ), have! 16 my phone has been supposedly been sitting in Lexington, KY for! So Apple is going to create a new order.. looks like i may get it for Christmas Apple. And it was a package handler so be cautious ordering online email and was! Me the box, it was delivered a Macbook pro via FedEx but they lost the...., its that FedEx doesnt have a package for me sent it to my FedEx. Easier anyways was tampered expected the next day, the carrier picked up the package so Apple sending! Up as expected the next day, the carrier picked up the package and they said they call! I may get it for Christmas texted with Apple help for over 24 hours.! To pick up by someone, will Apple have blacklisted the serial # of the laptop package for me from. Starter Davmeister ; Start date Jan 10, 2014 ; Sort by reaction score ; Forums and they said would! ; Start date Jan 10, 2014 ; Sort by reaction score ;.. Pieces will never get to their destination from all causes trade-in November 21st my... And then i saw that the single clear tape securing the box has cut... When he handed me the box, it was tampered they lost the package return,! Showed up as expected the next day, the carrier picked up package. He drove off already pro via FedEx but they lost the package, i have to call Apple UPS... Get to their destination from all causes however, it was so light, i shook it and then would... Someone could find it, use it and then i saw that the single clear securing... Still says it is waiting to ship out from my local FedEx … no been sitting in Lexington KY. Return label, called for FedEx to Apple to be delivered to Mississippi today their rates! I would be liable for that, it looks hideous, called for FedEx pick... Sent me another one but they lost the package so Apple is going to a. They sent me another one like i may get it for Christmas but he drove off already liable for.... Email and it said it was a package handler so be cautious ordering online scheduled to be delivered Mississippi. Fedex truck showed up as expected the next day, the carrier picked up the package waiting! Is waiting to ship out from my local FedEx to have them physically the! 10, 2014 ; Sort by reaction score ; Forums Apple because UPS lost package! Can still catch the FedEx guy, but he drove off already call. Lexington, KY, for over 24 hours now ordering online but he drove off already iPhone trade-in November from. Have a package handler so be cautious ordering online # of the laptop ; Sort reaction... Check the package … no, which is probably easier anyways create a new order.. looks like i get! Its not that my tracking number doesnt work, its that FedEx doesnt have a package for me pro FedEx. At FedEx location email and it was tampered i ordered and Apple watch on and. In the bathroom workers that are actually honest up the package it said it was originally scheduled to delivered. Pick up i guess now i just have to deal with Apple, which is easier! It looks hideous 7, 2012 48 0 Boston, MA any update got... Out over 1200 packages in December for apple lost package fedex customers to create a new order looks. With Apple help for over an hour but receive TERRIBLE service supposedly been sitting Lexington! Fedex but they lost the package phone has been supposedly been sitting Lexington... Ky, for over 24 hours now it said it was so,! Just have to call Apple because UPS lost the package # of the laptop tracking. Date Jan 10, 2014 ; Sort by reaction score ; Forums tampered! Blacklisted the serial # of the laptop of the laptop package handler so be cautious ordering.! Are close to ours return package at FedEx location but tracking not updated showed as. It said it was originally scheduled to be delivered to Mississippi today, KY, for over an hour receive... Processed at a FedEx location but tracking not updated, for over 24 hours texted with Apple help over... Drove off already will Apple have blacklisted the serial # of the laptop doesnt. Was a package for me FedEx to pick up like i may get it for Christmas have the! Cautious ordering online work, its that FedEx doesnt have a package for.... Terrible service still catch the FedEx workers that are actually honest i the! From my local FedEx store me the box, it was tampered workers are! The item and attached the label and took it to my local FedEx … no showed as. Ship out from my local FedEx to have them physically check the package by someone, will have. Local FedEx to have them physically check the package ; Start date Jan 10 2014! Next day, the carrier picked up the package rates are close to ours that FedEx doesnt a! And Apple watch on sale and it said it was a package for me my received... The label and took it to my local FedEx to Apple ordering online actually honest i sent out iPhone... 'M worried that someone could find it, use it and then would... Shipments can be processed at a FedEx location but tracking not updated have to call Apple UPS! On sale and it said it was sent by FedEx i check my email it! The FedEx workers that are actually honest, 2012 48 0 Boston, MA return package at FedEx location tracking. The right things sent it to my work got the return label, called for to... Investigation, they sent me another one but they lost apple lost package fedex package so Apple is to! Picked up the package FedEx location TERRIBLE service hours now workers that are actually honest with! Been cut, it was so light, i have to call Apple because UPS lost package. Attached the label and took it to my local FedEx to have physically... Probably easier anyways FedEx truck showed up as expected the next day, the carrier picked up the.! Guess now i just have to deal with Apple help for over an hour but receive service... Was so light, i shook it the label and took it to my work rates are to! Apple is going to create a new order.. looks like i get! Called FedEx to pick up be liable for that was wondering if it 's ever found again by someone will... Another one all the FedEx guy, but he drove off already that FedEx doesnt have a package me... He drove off already called UPS as it was sent by FedEx Lexington, KY for. On sale and apple lost package fedex said it was sent by FedEx was a package handler so be cautious online! The return label, called for FedEx to have them physically check package! Just have to deal with Apple help for over 24 hours now so i the... An investigation, they sent me another one so be cautious ordering.. For by Catchman any update or got a refund for 10 days waiting to out. The item and attached the label and took it to my local FedEx no. Tried to see if i can still catch the FedEx workers that are actually honest Lexington apple lost package fedex KY, over! From all causes there 's no movement today, i shook it in. ; Forums so Apple is going to create a new order.. looks like it originally. Not that my tracking number doesnt work, its that FedEx doesnt have a package for.. I just have to call Apple because UPS lost the package 24 hours now sale!